Wasting time is a recipe
for losing efficiency within your field service management. Productivity of
field reps, namely sales performance, is a key driver for improving your
company’s bottom line and a larger market share. Therefore the main goal of
field team management is to maximize the time field reps spend selling and to
minimize time spent on traveling between locations, filling out paper forms,
making useless phone calls and visits to the office.
The good news is that
today there are plenty of sales tools
designed to increase your field reps’ productivity and eliminate major time
wasters in the field. Using field service
management software for standard mobile devices, we all are already used
to, allow field team managers to effectively organize and control field teams,
and provides essential tools for field reps to complete deals as quickly as
it’s possible. The major time wasters in the field, like poor planning,
incomplete deals and traveling between locations, can be easily eliminated by
field service management software implementation. Below you’ll find three
essential strategies to help you eliminate time wasting in the field.
Automate scheduling and planning of retail visits. Poor planning results in
unconfirmed appointments, overlapping routes, and suddenly arising challenges (e.g.
a rep can’t find customer’s location, got sick and must be substituted). Field service management software offers field
team managers a great variety of opportunities to reduce time spent for
scheduling, including planning visits in bulk or individually, rescheduling
appointments on the go, adding visits and tasks during a day.
Give your sales reps the right tools to complete deals. Incomplete sales orders is
one of the major time wasters that occur when a sales rep have not prepared
for a retail visit. Lack of product knowledge, wrong specifications and order
forms result in failed deal that requires a comeback to be completed. When your
field reps are empowered with a mobile solution for retail execution, they
always have all the essential information at their fingertips. Customer
information, product catalogs with photos, printable mobile order forms are
always available in field reps’ tablets and smartphones.
Minimize travel time. Traveling to the office in the
morning to get the schedule and coming back at the end of the workday to provide
the report takes a lot of time that can be spent negotiating with customers. If you use a field team management
software solution, your field reps don't have to go to the office to get the
schedule of visits. All the information about the appointments, scheduled in
the office, including tasks, time, route and location, is instantly displayed
in their tablets and smartphones. Field reps are constantly monitored on the
map and all the data collected by field reps is automatically being sent to the
corporate database, so they don’t have to go to the office, make calls or send
emails to provide a report.
To learn more about field
team management, visit www.visitbasis.com or register account to
get your free access to field team management software.
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