A highly-productive and efficient field force is a must-have f or retail-related businesses. Merchandising departments and sales and marketing agencies in CPG, however, have a hard time managing their field force mostly due to high rep turnover. While some factors that lead to high turnover cannot be controlled - such as personal expectations and lack of knowledge of what the field rep job entails - it is proven that effective mentoring can dramatically reduce turnover and improve rep productivity and efficiency . The "field" aspect of field forces, however, can make rep mentoring a challenge, to say the least, since one-on-one monitoring becomes highly costly and time-demanding. A field force monitoring solution can be an invaluable tool in mentoring reps. When reps have a field force monitoring solution in their mobile devices, they can view their schedule, perform tasks, answer questionnaires, take pictures, capture signatures, and place orders, among othe...