Skip to main content

3 Ways to Motivate Your Field Reps Without Money

Motivation of field representatives is one of the most important components of field team management. Employees, who feel satisfied and engaged with their work, are more productive and efficient. When it comes to job satisfaction, wage may be lower on the list than most field team managers think. For every person feeling part of a team and being appreciated is at least as important as financial rewards.

Motivating field representatives, who are constantly on the go, can be quite a challenge. Field reps spend most of their workday outside the office, visiting only to get the tasks and report back. It’s no wonder that they often don’t have sense of how they fit into the company’s framework and their motivation is down. Getting no feedback from the management field reps, look elsewhere for a place where they’ll feel valued and appreciated. Field reps turnover is a common thing in retail, but still it impacts customer relationships and company’s bottom line. So here are some tips for keeping your field reps motivated, looking forward to move mountains and happy with their jobs.

  1. Develop corporate communication channels. Today with the development of mobile technologies it’s much easier to communicate effectively. Think messengers, email, social media as great tools to create a corporate framework in which managers and field reps work together, sharing creative ideas and getting engaged. Engaging your field reps in planning and decision making, asking for their input, and using their ideas are the best ways to maintain a sense of ownership for each employee. Encouraging employees to use corporate communication channels strengthens the team spirit of employees, which increases their loyalty and leads to more efficient teamwork. 
  2. Give field reps the right tools for their work. Field reps, empowered with a present-day solution for retail execution, are able to perform their duties more efficiently, having better results and becoming more satisfied with the job done. Having all necessary tools on a single device, which they are used to and familiar with, your field reps become more engaged and productive performing various tasks with ease. Field sales automation solutions allow your field reps to be more targeted with their time, spending more hours negotiating with customers and driving larger order size. Making field reps job less manual enhances employees’ productivity and allows you to use your field force for more rewarding work.
  3. Give immediate and continuous feedback. A feedback from the manager is another great motivator, providing field reps with a sense of how they are performing. Feedback frequency and content are the most important things to be thought over. A good manager provides feedback as often as he’s able to. Today you don’t even have to organize a meeting to tell employees how they are performing. Use corporate messengers or emails to thank field reps for the job done, instantly encourage more of good performance, or make timely remarks to give employees the opportunity to quickly correct the situation. Publicly acknowledge your field team contributions using corporate communication channels or social media.

Keeping your field reps motivated allow to minimize costly employee turnover and maximize their productivity. Staying continuously in search of new methods and techniques of field reps motivation, a field team manager gets a worthy investment that benefit the company and long term goals – an employee who enjoys coming to work and being a part of the business.

To learn more about field team management, visit, or sign up to get free access to our field team management software solutions.


Popular posts from this blog

Implementing Sustainable Merchandising

In the factory-to-customer cycle, merchandising is one of the most wasteful processes. From the fuel consumed by field reps to the amount of paper used in traditional audits and surveys, on top of promotional and seasonal displays, it is easy to see why merchandising is considered “eco-unfriendly”. A field merchandising app can make a world of difference when it comes to sustainability. By adopting a field merchandising app, CPG and FMCG businesses can expect the following: Virtually eliminate the use of paper in in-store activities such as planogram checks, audits, surveys, and orders, among others. A state-of-the-art field merchandising app will also allow for instant access to the data collected, slashing the time and cost spent on data entry. Considerable savings in rep travel time and fuel thanks to the route optimization functions of field merchandising apps that automatically calculate the shortest store rounds. A cross-platform field merchandising app will all

Cloud for Retail Execution: Make Away with Data Storage Costs

Why Go Paperless? In order to store 2 million paper documents, an organization can expect to spend between $40,000 and $60,000 on filing cabinets alone. Those same files could fit on fewer than ten CD-ROMs (Business Guide to Paper Reduction) . If we assume that a filing cabinet uses from 6 to 20 square feet of space and the office space costs $23 per square foot , the space for a one filing cabinet will cost a company $1656– 5520 per year .   How to Go Paperless? When you choose paperless data collection your data storage costs can be significantly reduced or even brought to zero. Digital data collected using mobile forms require much less space than paper sheets and therefore cost less money. With the development of mobile technology you don’t need CDs or any other data carriers to store and access your data. More and more companies opt for Cloud storage. The price of Cloud storage starts at $0.01 GB per month and the average number of MS Word pages per GB is 64782.

Solving Information Loss in Merchandising Once and For All

Information loss used to be an inevitable consequence of retail merchandising. With many field reps performing a number of tasks on each one of the stores in their individual territories, it is easy to see how the amount of data collected on the field grows exponentially and is, therefore, increasingly difficult to handle and more subject to information loss. Mobile merchandising software  is the ideal solution to information loss in retail merchandising. When businesses implement a mobile merchandising software solution, they prevent information loss in the following stages of data processing: Data collection It is easy to see how information can get lost in traditional pen-and-paper merchandising. With mobile merchandising software, field reps perform tasks such as filling out forms and taking pictures in their mobile devices, leading to less misunderstanding and mix-ups. Data transcription With mobile merchandising software, there is no data transcription. The information goe