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Showing posts with the label sales reps app

Increasing Engagement and Empowering Field Reps

Although it is believed that it’s really hard to cultivate a sense of belonging for remote employees, who have limited interactions with their managers, with new technologies and a little effort your filed team can work as closely together as your in-office team. The first step in creating cohesion is choosing a comprehensive software solution that allow you to track field reps activities in real time, managing all the operations in the field, including customer relations, retail performance, orders and returns, promotions and another operations that are basic for your organization. Increasing Engagement Implementing a retail execution software solution gives managers the capability to monitor field reps actions in real time, including task performance, routes for the day and mileage, GPS-locations of actions performed. These capabilities not only allow managers to assess task performance, but also provide them with the opportunity to engage field reps by using ...

How Your Sales Reps Can Improve Customer Service

In today’s highly competitive business environment customers’ expectations from customer service are continuously increasing. Therefore, the performance of sales reps must also continuously improve to provide highest quality of customer service and improve loyalty. To meet customers’ expectations and specific requirements managers should implement innovative techniques of customer service among sales reps that enhance the speed and quality of service, making customers feel that their needs have priority. The up-to-date mobile solutions for retail execution provide field reps with the tools that simplify data collection at points of sale, allowing serving customers more effectively. Below you’ll find some examples of how customer service can be improved if your field reps are enabled with a comprehensive mobile solution for retail execution. So, having all the necessary tools at their fingertips, your field reps are able to: Instantly respond to customers’ needs....